Devops

Customer need:

  • Detect and resolve system incidents.
  • Ensure high availability and auto-scaling of microservices.
  • Implement necessary changes in the live environment.
  • Maintain a healthy and compatible DevOps architecture.

What Vitelco did:

  • Created an image of the code developments kept in Bitbucket via Jenkins and deployed them in Openshift.
  • Checked microservice's API’s to identify issues.
  • Executed SQL commands in OracleDB for live environment changes.
  • Created new endpoints on apigateway for new developments and microservices.
  • Maintained and improved DevOps architecture.
  • Created and forwarded defects for code errors.
  • Logged tracking with Kibana.
software development

Business Value:

  • Kept microservices accessible and auto-scalable.
  • Established alarms for instant notifications.
  • Swift issue resolution and higher customer satisfaction.
  • Uninterrupted service with high availability.
  • Reliable system through timely changes.
  • Enhanced functionality with new endpoints.
  • Improved project workflows and reduced bottlenecks.
  • Better operational insights with log tracking.

IT operations for a global social media company

it consultancy

Customer need:

  • Our customer needed to set up quickly to provide 7 x 24 hands-and-feet support at a data center for a global social media company
  • Customer was having issues attracting the necessary resources so they decided to outsource the services with SLA/KPIs

What Vitelco did:

  • Vitelco set up a team of 5 engineers to provide the necessary services.
  • The scope quickly expanded to include:
    • Remote support for global clients
    • Second corporate data center for a global technology company

Business value:

  • Customer was able to rely on Vitelco’s flexible model to increase and decrease the number of resources based on its needs.
The service was provided with no SLA/KPI violations.