Devops
Customer need:
- Detect and resolve system incidents.
- Ensure high availability and auto-scaling of microservices.
- Implement necessary changes in the live environment.
- Maintain a healthy and compatible DevOps architecture.
What Vitelco did:
- Created an image of the code developments kept in Bitbucket via Jenkins and deployed them in Openshift.
- Checked microservice's API’s to identify issues.
- Executed SQL commands in OracleDB for live environment changes.
- Created new endpoints on apigateway for new developments and microservices.
- Maintained and improved DevOps architecture.
- Created and forwarded defects for code errors.
- Logged tracking with Kibana.
Business Value:
- Kept microservices accessible and auto-scalable.
- Established alarms for instant notifications.
- Swift issue resolution and higher customer satisfaction.
- Uninterrupted service with high availability.
- Reliable system through timely changes.
- Enhanced functionality with new endpoints.
- Improved project workflows and reduced bottlenecks.
- Better operational insights with log tracking.
IT operations for a global social media company
Customer need:
- Our customer needed to set up quickly to provide 7 x 24 hands-and-feet support at a data center for a global social media company
- Customer was having issues attracting the necessary resources so they decided to outsource the services with SLA/KPIs
What Vitelco did:
- Vitelco set up a team of 5 engineers to provide the necessary services.
- The scope quickly expanded to include:
- Remote support for global clients
- Second corporate data center for a global technology company
Business value:
- Customer was able to rely on Vitelco’s flexible model to increase and decrease the number of resources based on its needs.
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